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In today’s episode you’ll meet my special guest Britt Seva, who has been coaching stylists to $100k+ years since 2012 using her modern, proven, and actionable marketing strategies. Regardless of the niche you’re in, what Britt reveals here can help you build your coaching business!
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Things you will learn in this episode:
- The commonalities between larger communities and small communities
- Britt’s thoughts on pivoting business practices during Covid
- The struggles she had to push through as a trailblazer in her industry
- Why repeat business and referrals are so key in building a coaching business
- How to minimize the occurrences of late cancellations and “no-shows”
- Why you’ll want to stand for respect in your business
- Ways to support your clients between visits
- How things are changing in her industry now that salons are reopening post-pandemic
QUOTES:
“I loved the industry more than I actually loved doing the hair. I loved the game of the marketing, and I really found a rush in what it looked like to do things differently.”
“If we are following the pattens of consumer behavior, how consumers are making buying decisions, how consumers are choosing service providers, and if we could just get attuned to that and understand what makes them feel valued, the recipe is the same.”
“For me I have always coached to being more proactive than reactive, so now for me, all of us as business providers we have to say, how do I ensure that if any of this happens again, I am set top for success?”
“If you would actually stop taking clients one day a week and give me one day a week to be the CEO, CFO, CMO, and COO of your business, your revenue will skyrocket. That’s because for the first time ever you will actually be looking at it as a true business owner.”
LINKS:
Britt’s Website, Instagram & Facebook
Her Thrivers Society Memberships
Britt’s Thriving Stylist Podcast
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